You can snooze a request on the app as well as the web version of Kolmeo Pro.

How to snooze a request on the Kolmeo Pro app

  1. Open the Kolmeo Pro app and click on the Requests icon in the menu to navigate to your request list.

  2. Swipe the selected request to the right and the Snooze icon will appear.

  3. Click on the Snooze icon and select an option:

  • Later today – Snooze for 3 hours.

  • Tomorrow morning– Your request will appear back in your list at 9am the next day.

  • Two days from now - Snooze the request until 9am in two days time.

  • Next week - Snooze the request for 7 days, the request will appear back in your list at 9am, 7 days from the current date.

  • Custom – None of the above work for you? Use the custom option and select your own date. Simply select a Date and Time then click on the Confirm snooze button to proceed.

4. Ta-da! Your request is now snoozed and won’t appear on your request list until the snooze date.

Already have the request open? To snooze from the open request:

  1. Click on the Snooze date field and select a snooze option.

  2. Your request has now been snoozed!

How to snooze a request on the web version

  1. Click on the Requests icon on the side menu to navigate to your request list.

  2. Locate the request you wish to snooze.

  3. Click on the Snooze icon and select an option:

  • Later today – Snooze for 3 hours.

  • Tomorrow morning– Your request will appear back in your list at 9am the next day.

  • Two days from now - Snooze the request until 9am in two days time.

  • Next week - Snooze the request for 7 days, the request will appear back in your list at 9am, 7 days from the current date.

  • Custom – None of the above work for you? Use the custom option and select your own date. Simply select a Date and Time then click on the Confirm snooze button to proceed.

4. Ta-da! Your request is now snoozed and won’t appear on your request list until the snooze date

Already have the request open? To snooze from the open request:

  1. Click on the Target date button and select a snooze option.

  2. Your request has now been snoozed!


Troubleshooting:

Can I still view a snoozed request?

Yes, click on the Filters button and select the Snoozed button. Next click Save Filters. Now your request list will only display requests that are currently snoozed.

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