You can view the tenancy details on the app as well as the web version of Kolmeo Pro.

How to view the tenancy details on the Kolmeo Pro app

  1. Open the Kolmeo Pro app.

  2. Click on the Properties icon on the bottom of the screen.

  3. Scroll through the list of properties.

  4. Click on the property to open.

  5. If the property is currently tenanted then the tenancy details will be displayed, if the property is vacant only the owner's details will be displayed.

How to view the tenancy details on the web version

  1. Click on the Properties icon from the side menu.

  2. You’ll now be directed to your property list page.

  3. The Tenants column will display the number of tenants and the name of the primary contact (Hover over the number of tenants to view the names all tenant contacts).

  4. If a property is vacant, the Tenants column will display the number of tenants as 0 and the name field of the primary tenant contact will show as blank.

  5. To view more details of the tenancy, click on the property to open.

  6. Next click on the Tenancy tab and then click on the View button to open the tenancy you wish to view.


Troubleshooting:

I have entered a tenancy but can't see the tenant details in the Kolmeo Pro app or on the property list page in the web version.

Only the details of an Active tenancy will be displayed. You may need to change the status from Applied or Lease Signed to Active.

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