You can edit the fees and charges on the web version of Kolmeo Pro.

How to edit the fees and charges on the web version

  1. Click on the Properties icon on the side menu.

  2. You’ll now be directed to your property list page.

  3. Scroll through the list of properties or use the Search function to locate a property.

  4. Click on the property to open.

  5. You are now at the Property Details page of the property.

  6. Click on the Ownership icon from the side sub menu and then on the View button.

  7. Click on the Commission & Fees icon from the side menu and then the Edit Fees button.

  8. Make changes to the fields required (ensuring the amounts entered are exclusive of GST).

  9. Click on the Save button.


Troubleshooting:

How do I enter a Fee Free period for a property?

To enter a Commission Fee Free period, you can follow the above steps and enter the Commission Rate as 0.00%. We recommend that you create a request with a snooze date as a reminder of when the period will end. Once the Commission Fee Free period is over, you can go back to the property and follow the above steps to enter the ongoing Commission fee.

I get an error message and can't change the commission fee.

Changing the commission is permission based. Ask your manager to change the commission fee for you.

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