This function can be performed in Kolmeo Pro web.

How to create a tenant profile on the web version.

  1. From the side menu hover over the Profiles icon and click on Add Tenant OR click on the Profiles icon, then click on the Add Tenant button

  2. Enter the Tenant’s contact details and information. All fields marked with an asterisk * are mandatory and must be completed before proceeding. If the tenant is to be set up as a Company toggle on the Tenant as Company button and enter the Company Name and ABN.

  3. If you have received confirmation that the tenant has accepted the Kolmeo T&C's, toggle on the Tenant has accepted Terms & Conditions toggle button and enter the acceptance date

  4. Next click on the Add Tenant button to save.

  5. Great, your tenant profile has been created, see how to link the tenant profile to a tenancy here.


Troubleshooting

My tenant’s address is not appearing in the Address Search.

Click on the Enter Australian or international address manually button to manually input the tenant’s address details.

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