This function can be performed on the Web version of Kolmeo Pro.

How to enter a vacate date in the web version.

  1. Open the Tenancy in Kolmeo Pro web.

  2. From the Tenancy Overview page click on the Edit Details button.

  3. Enter the tenant vacate date in the Vacating Date field.

  4. Click Update tenancy to save.

  5. Next, you’ll need to update the Rent Record to enter the final payment amounts. Click on the Rent & Payments on the sub menu.

  6. Click on the vertical ellipsis next to the Active rent record or if a rent increase is due to take place prior to the tenant vacating, then click on the vertical ellipsis next to the Future rent record and select Edit.

Please Note: If there is a Future rent record due to take effect after the vacate date, raise a support ticket to have the Future rent record removed, so that the vacate date can be entered as the end date of the Active rent record.

Tenant vacating On Cycle:

If the tenant is vacating On Cycle (in line with payment dates) enter the Rent Record Rent To as the Vacate Date.

Tenant vacating Off Cycle:

If the tenant is vacating Off Cycle a Pro-Rata rent record will need to be created:

  1. Start by editing the Active Rent Record and enter the Rent To as the day prior to the last payment date due on cycle. Example: The rent is due on the 10th of each month and the vacate date is the 15th of April - Enter the Rent To date of the active rent record as the 9th of April, the Pro-rata rent will then automatically commence from the 10th.

  2. Next add the pro-rata rent record, this will also calculate the final rent amount.

  3. Click on Add Pro Rata, then enter the Rent To date as the Vacate Date, then click Add Record to Save.

  4. The pro-rata amount owed (final rent amount) will now be displayed in the Amount column of the Rent Record table.


Troubleshooting:

I entered the wrong Vacate Date; can I edit this?

Yes, open the Tenancy and go to the Tenancy Overview screen. Click on the Edit Details button and amend the date in the Vacating Date field. Press Update tenancy to save.

I entered the wrong Rent to Date; can I edit this?

Yes, open the Tenancy and go to the Rent & Payments screen. Click on the vertical ellipsis icon “⋮” next to the rent record and select Edit. Amend the date in the Rent To field then click Update to save.


Related Articles:

Did this answer your question?