Please note: To ensure you are using the most recent version of the Kolmeo Pro App please check your App settings on your device for updates (see how to do this here) and to ensure you are using the most recent version of Kolmeo Pro Web please logout and log back in again.
New Features & Improvements
Linked Work Orders and Requests - You have the ability to link a Work Order to a Request and vice versa. When a Work Order is raised from a Request the Work Order is automatically linked to the Request and a Post is created against the Request Timeline showing who created the Work Order and the time and date stamp. The Work Order ID will appear under the ‘Linked Records’ field, from here you can click on the Work Order ID to navigate directly to the Work Order details page, a link to the Request will also be displayed under the ‘Linked Records’ field on the Work Order details page.
'My Portfolio' button update - When the 'My Portfolio' button is deselected on the Property list, Request lists, Invoices list, Adjustment list and Work Orders list pages, the 'My Office' button will automatically highlight to clearly indicate that the details listed relate to the your Office rather than just your portfolio.
Send SMS from Kolmeo Pro Web - You have the ability to send an SMS to Owners or Tenants via a Request on the Web version of Kolmeo Pro. To send an SMS click on the 'Send SMS' button from the Request Details page, select one or more Owners/Tenants from the 'Recipients' list then enter your message of up to 160 characters and lastly, click on the 'Send SMS' button. The details of the SMS will be added to the Request Timeline as a Post. Click on 'View Status' to view if the the SMS has been sent successfully.