Please note: To ensure you are using the most recent version of the Kolmeo Pro App please check your App settings on your device for updates (see how to do this here) and to ensure you are using the most recent version of Kolmeo Pro Web please logout and log back in again.
New Features & Improvements
Edit Tenant Profile - You have the ability to edit the Tenant Profile > Personal Details page, this includes the Tenant Name, Contact Details, Address, Assingened Office, Emergency Contact and Acceptance of Terms and Conditions fields. The 'Emergency Contact' field has been updated and is no longer a required field when editing or creating a new Tenant profile.
Please note: The 'Tenant as Company' toggle remains uneditable; if the profile needs to be changed to 'Tenant as Company' or have the company details removed then a new profile will need to be created.
The 'Date of Birth' field is mandatory and if blank will need to be completed before any changes can be saved.
If the Tenant profile has been migrated into Kolmeo with missing information or incomplete data (e.g. missing address details such as Street No. if a Po Box or a state or postcode, missing an email address or not assigned to an Agency or Office) the details will need to be completed before any changes can be saved. If you are experiencing any difficulties please contact our Customer Experience team via the customer support tool.
Invoice On Charging - You have the ability to On Charge an Owner Invoice to a Tenant/Tenants for reimbursement. When an invoice is On Charged a new invoice is created as payable by the Tenant to the Owner or Ownership and will contain a link to the original Owner invoice.
Click the button below to view the article on how to On Charge an Invoice:
Victorian Entry and Exit Report Template Update - The Victorian Entry and Exit Report Templates have been updated to comply with the legislative changes made to the Residential Tenancies Act effective as of 29 March 2021. The new templates contain the State prescribed form with the term 'Landlord' now referred to as 'Rental Provider' and the term 'Tenant' referred to as 'Renter'.
Non-Rent Adjustments to Suppliers - A fix has been applied to Non-Rent Adjustments to add Supplier as a Payable To option.