Account Details & Payments

Everything you need to about how payments work in Kolmeo Pro

Peti Vovos avatar Kristy Lewis avatar
14 articles in this collection
Written by Peti Vovos and Kristy Lewis
Tenant Account Details, Tenancy Payments, Rent Records & Adjustments

As a Property Manager, How do I enter new account details against a Tenant profile?

Enter the account details for a new tenant or update account details of an existing tenant.
Kristy Lewis avatar
Written by Kristy Lewis
Updated over a week ago

As a Manager, how do I enter and approve a Tenant's account details?

Enter and/or Approve the account details Awaiting Approval against the tenant profile.
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Written by Kristy Lewis
Updated over a week ago

How do I enter the initial rent record for a new tenancy?

You’ve rented the property, created the tenancy, now let’s add the rent details.
Peti Vovos avatar
Written by Peti Vovos
Updated over a week ago

How do I enter a Pro Rata rent record?

A tenant wants to change the day their rent is due. Time to add a pro rata rent record.
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Written by Peti Vovos
Updated over a week ago

How do I enter a new rent amount after a rent review?

Once the rent has been reviewed, enter the new rent amount in the Tenancy.
Kristy Lewis avatar
Written by Kristy Lewis
Updated over a week ago

How do I create a Direct Debit schedule for a tenant's rental payments?

The new tenant has opted to pay rent via direct debit, time to enter the account details and set it up.
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Written by Kristy Lewis
Updated over a week ago

How do I cancel a tenant's Direct Debit schedule?

When a tenant decides to change their payment method or account details the current direct debit will need to be cancelled.
Kristy Lewis avatar
Written by Kristy Lewis
Updated over a week ago

How do I take an ad-hoc Direct Debit payment (adjustment)?

A direct debit rent payment may have failed or dishonored & you need e a once-off payment for rent arrears. Let’s create a rent adjustment.
Peti Vovos avatar
Written by Peti Vovos
Updated over a week ago

How do I assign a BPAY reference to a tenant for rent payment?

A tenant has opted to pay rent via BPAY, time to set it up.
Peti Vovos avatar
Written by Peti Vovos
Updated over a week ago