Logging into Kolmeo
ℹ️ You can access your Kolmeo account in a Web Browser from your computer, phone or tablet at https://my.kolmeo.com/
Please note that there is no App access for owner or tenant Kolmeo accounts at this stage.
To access your Kolmeo account, you must use the email address your property manager has provided. Contact your property manager if you would like to use a different email address.
❗Not all Agencies use Kolmeo for Owners & Tenants. Please contact your Property Manager if you are having issues accessing your account.
How to register your account
In your web browser, go to https://my.kolmeo.com/
Click on Access Now
Click on Register an account
Enter your Kolmeo Account Login email address
Click on Send verification code
ℹ️ An email will be sent to you with a verification code to enter in the next step. If you do not receive the email, check your spam/junk mail folder and confirm you are using the correct email address
Enter the verification code and click on Verify code
Enter a Password
⚠️ Your password must be 8-16 characters, containing 3 out of 4 of the following: Lowercase characters, uppercase characters, digits (0-9), and one or more of the following symbols: @ # $ % ^ & * - _ + = [ ] { } | \ : ' , ? / ` ~ " ( )
Enter the same password in the Confirm New Password field
Enter your First Name
Enter your Surname
Click on Create account
You will be prompted to accept all properties you are linked to as an owner, a tenant, or both. Click on Accept.
✅ You have now successfully logged in to Kolmeo. Bookmark my.kolmeo.com for easy access next time!
How to change your Password
In your web browser, go to https://my.kolmeo.com/
Click on Access Now, then click on Forgot your password?
Click on Send verification code
ℹ️ An email will be sent to you with a verification code to enter in the next step. If you do not receive the email, check your spam/junk mail folder and confirm you are using the correct email address
Enter the verification code and click on Verify code
Click on Continue on the email verification screen
Enter a Password
⚠️ Your password must be 8-16 characters, containing 3 out of 4 of the following: Lowercase characters, uppercase characters, digits (0-9), and one or more of the following symbols: @ # $ % ^ & * - _ + = [ ] { } | \ : ' , ? / ` ~ " ( )
Enter the same password in the Confirm New Password field
Click on Change password.
✅ You have now successfully changed your password.