You can activate your account on the app as well as on the web version of Kolmeo Pro.

How to activate your account on the Kolmeo Pro app and on the web version

  1. Open your web browser and go to portal.kolmeo.com

  2. Click on Register an account.

  3. You'll now be redirected to the Register screen.

  4. Enter your email address in the Email Address field.

  5. Next click on the Send verification code button.

  6. You'll receive an email to the email address you are registered with.

  7. Enter the code in the Verification code field then click on the Verify code button.

  8. To create your password, enter your password in the New Password field. Your password must be 8-16 characters, containing 3 out of 4 of the following: Lowercase characters, uppercase characters, digits (0-9), and one or more of the following symbols: @ # $ % ^ & * - _ + = [ ] { } | \ : ' , ? / ` ~ " ( ) ;

  9. Next enter the same password again in the Confirm New Password field.

You have successfully activated your Kolmeo Pro account.


Troubleshooting:

I did not receive the code email.

Click on the Send new code button to issue a new code. If you still do not receive a new code, ask your manager to confirm that your Kolmeo profile has been set up with the correct email address.

View this video to see how to activate your Kolmeo Pro account:

Kolmeo Pro app and web version

Did this answer your question?