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How to access your Kolmeo account as an owner or tenant

How to create your account, log in and set your password

Gemma Cook avatar
Written by Gemma Cook
Updated over 4 weeks ago

🔐Accessing Kolmeo

To access your account as a property owner or tenant visit:

📝How to register your account

If you are visiting my.kolmeo.com for the first time, you will need to register your account and create a password.

Before you begin

  • Use the email address your property manager has provided. This is your Login Email Address.

  • Want to use a different email? Contact your property manager first.

🔽 Step-by-Step Registration

  1. Go to my.kolmeo.com and click Access Now:

2. Click Register an Account:

3. Enter your Login Email Address and click Send verification code:

4. Check your emails for a message from Microsoft:

5. Copy the verification code exactly (no extra spaces!), paste into the verification code field and click Verify code:

6. Create your password following the password rules shown on screen.

7. Fill out remaining fields and click Create account:

8. Review your profile (owner, tenant or both). Click Accept to agree to the Kolmeo terms & conditions and continue:


🔓How to log in

Once registered, you can log in anytime with your email address and password at my.kolmeo.com:


🛠️Troubleshooting

🔸 Didn’t receive your verification code?

  • Double-check you're using the correct Login Email Address

  • Still stuck? Contact your property manager for help

🔸 Seeing an error message or something isn’t working?

  • Reach out to your property manager directly for support

✅ Tip

Bookmark my.kolmeo.com for easy access next time!

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