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There are a couple of steps to complete to have full working access to Kolmeo manager
Staff profile created in Kolmeo
Register and create a password
Set up Multi-Factor Authentication (MFA)
Step 1 Create staff profile
In order to be able to log into your Kolmeo manager account, your manager will need to create a staff profile.
Step 2 Register your account
Open your web browser and go to portal.kolmeo.com
Click on Register an account.
You'll now be redirected to the Register screen.
Enter your email address in the Email Address field.
Next click on the Send verification code button.
You'll receive an email to the email address you are registered with.
Enter the code in the Verification code field then click on the Verify code button.
To create your password, enter your password in the New Password field. Your password must be 8-16 characters, containing 3 out of 4 of the following: Lowercase characters, uppercase characters, digits (0-9), and one or more of the following symbols: @ # $ % ^ & * - _ + = [ ] { } | \ : ' , ? / ` ~ " ( ) ;
Next enter the same password again in the Confirm New Password field.
You have successfully activated your Kolmeo Pro account.
Step 3 Set up MFA
Once you have activated your account you will now be requires to set up MFA/ Verification, check out this article on how to manage this
Troubleshooting
I did not receive the code email.
Click on the Send new code button to issue a new code. If you still do not receive a new code, ask your manager to confirm that your Kolmeo profile has been set up with the correct email address.
View this video to see how to activate your Kolmeo manager account.